For car dealerships and service centers
Buyers call on Sunday. Your showroom opens Monday.
It books service and test drives, answers "is my car ready", passes every buyer to a salesperson with a summary, and leaves a hot leads list by morning.
Illustration
Sound familiar?
Typical moments, written as examples.
"Leads come in on Sunday evening. By Monday noon they have already booked a test drive somewhere else."
"Every morning the phone is "is my car ready" while customers wait at the desk."
"We pay for ads all weekend and nobody answers the calls they bring."
"Booking a service should take 30 seconds, not a callback the next day."
19:00 to 08:00
A night with your receptionist
Every buyer gets an answer while they are still excited.
- 19:00
Showroom closes
Your receptionist takes the phone.
- 19:20
Test drive request
Booked for Saturday, salesperson assigned.
- 20:05
Service at 60,000 km
Booked on Tuesday, price range given.
- 21:30
"What can I get for my old car?"
Details taken, sent to sales as a hot lead.
- 23:50
Broke down on the highway
Roadside number given, service flagged.
- 08:00
Your brief is ready
17 calls, 4 hot leads, 6 service bookings.
08:00. Your hottest buyers are on top.
Who called, what each person needs and what to do first, sorted by urgency. No voicemails to dig through.
Your morning brief
- UrgentRadu V., 21:30
Trade-in plus new SUV, ready to buy
Next: Sales calls him first
- UrgentCristina L., 23:50
Car towed in overnight
Next: Service to call by 9
- Today3 buyers
Test drives this weekend
Next: Confirm cars are ready
- Can wait8 callers
Hours, service status
Next: Answered, nothing to do
Example brief. Yours is built from your real calls.
What a call sounds like
Three example calls in your world.
A test drive on Sunday evening
- BuyerCan I test drive the hybrid SUV this week?
- ReceptionistYes. Saturday at 11:00 or Thursday at 17:00?
- BuyerSaturday.
- ReceptionistBooked. Andrei from sales will have the car ready and call you to confirm.
Booked, sent to sales
"Is my car ready?"
- CustomerI left my car for service yesterday, is it ready?
- ReceptionistLet me check. It is in the last step, ready after 15:00 today. Want a text when it is done?
Answered in 15 seconds
A trade-in question
- BuyerHow much would you give me for my 2019 diesel?
- ReceptionistOur team values it in person. I will take the model and kilometers and a salesperson calls you tomorrow at 9.
Hot lead for sales
Solves calls from the first minute. Hands over the rest.
Nothing to replace on day one. It takes the simple calls off your team and routes everything else into the flow you already have, with a summary so nobody repeats themselves.
Solved by your receptionist
- Service bookings and status
- Test drive bookings
- Opening hours, address, stock questions from your site
- Taking buyer details for sales
- Reminders and confirmations
Handed to your team
- Prices, offers and financing
- Trade-in valuations
- Complaints and warranty cases
- Breakdowns: roadside number first, then service
The phone menu says "press 1". Your receptionist says "Hi, how can I help?"
| Phone menu | Call center | OptiComm receptionist | |
|---|---|---|---|
| Answers at 2am and on Sunday | Menu only | Extra cost | Yes |
| Wait time | Menus and hold | Queue at peaks | None, every call at once |
| Understands what people say | Press 1, 2, 3 | Yes | Yes, in their language |
| Knows your business | No | Script, after training | From your website, day one |
| Solves simple calls itself | No | Yes | Yes |
| Hands over with a summary | No | Sometimes | Always |
| Morning to-do list by urgency | No | No | Yes |
| Setup time | Weeks | Weeks | About a minute to test |
Live in four steps
Add your website
That is all we need to start.
We build it
Services, hours and answers, learned in about a minute.
Call it yourself
Test it on your private link and adjust what it says.
Put it in front of your line
It solves what it can and hands over the rest.
Simple monthly plans. Try it free first, no card needed.
Questions
Do I have to replace my phone system?
No. It sits in front of your current line. It handles what it can and passes everything else to your team.
Does it talk prices and financing?
It shares what is on your website. Offers, financing and trade-in values go to your sales team with a summary.
Which languages does it speak?
Romanian and English naturally, plus German, French, Spanish, Italian and Portuguese.
How do I try it?
Add your website above. We build the receptionist and give you a private link where you can call it, adjust it and switch it on.
Hear yours tonight.
Add your website and call your own receptionist in about a minute.
Or book a 15 min call with us